This section supplements our main Privacy Policy. Last updated: November 12, 2025

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What We Collect

We collect your mobile phone number, consent status (time/date and source), and message metadata (e.g., delivery status). We may associate this with your account, property, or service request.

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How We Use SMS Data

•To send transactional/service messages (maintenance notices, outage alerts, payment reminders, meeting reminders, authentication codes).

•To send promotional messages only where you have provided prior express written consent.

•To respond to inquiries and provide support.

•To maintain security, prevent fraud/abuse, and comply with law.

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Legal Basis & Consent

We send text messages based on your consent and/or our legitimate interests in providing requested services. Promotional texts require prior express written consent. Consent to receive promotional texts is not a condition of purchase or service.

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Opt-Out & Support

Reply STOP to opt out (we also honor UNSUBSCRIBE, CANCEL, END, QUIT). For help, reply HELP, email info@baypropertyservices.net, or call (708) 974-4900.

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Sharing & Selling

We do not sell or share your mobile numbers or SMS data with third parties for their marketing. We may disclose SMS data to service providers acting on our behalf and as required by law.

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Retention

We retain SMS data as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

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International Users

Services are primarily intended for U.S. users; your data may be processed in the U.S.

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Children

Our SMS program is not directed to children under 18.

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Updates

We may update this SMS section from time to time.